OUR PROCESS

Looking for an auto body collision repair shop after dealing with a stressful situation like an accident can be difficult. At Airport Road Auto Body, we understand the process it takes to get your car back on the road. Let our experience work for you. Our goal is to make the repair process as easy as possible for you.

ACCIDENT INFORMATION

"7 THINGS AUTO-BODY SHOPS WON'T TELL YOU"

By Kiplinger's Personal Finance Magazine
Be aware that you have the ultimate choice. Don’t be influenced by insurance companies or other shops. You have a choice when it comes to collision repairs to your vehicle. Airport Road Auto Body is equipped with the proper tools, equipment and training. When you choose Airport Road Auto Body, you can be confident that your vehicle will continue to look and perform like it was designed to do. We strive to accomplish repairs to its “pre-accident” condition.

DON’T BE INTIMIDATED OR COERCED BY YOUR INSURANCE COMPANY

You have the right to have your automobile repaired in the registered shop of your choice. Your insurance company cannot direct you otherwise. You are not required to have your automobile repaired or appraised in a shop recommended by your insurance company. You are not required to get one or more estimates. You are not required to take your car to an insurance company's drive-in claim center. Your insurance company must negotiate in good faith. You are entitled to a prompt, fair settlement to repair your car to its “pre-accident” condition.

SHOP DETAILS

  • 12,000 Square Feet Facility
  • 12 Work Bays
  • Dedicated Frame Machine for BMW, Jaguar and Mercedes
  • DeVilbiss Down Draft Spray Booth with Baking Capabilities
  • DeVilbiss Down Draft Prep Station
  • Chief E-Z Liner Frame Machine
  • Chief Universal Measuring System
  • Alignment - Sublet
  • World Rack 4000 Frame Machine
  • Shark Electronic Measuring System - Ultrasound Technology for Unibody Repairs
  • Cellette Equipment Authorized for German Repairs
  • Computerized DuPont Paint System
  • Aluminum Welding System
  • Dedicated Aluminum Work Station
collision auto painting

SERVICES

Located in Hartford's southend, Airport Road Auto Body is family owned and operated. We have been in business at this location since 1983.
We strive to provide quality workmanship and customer satisfaction in a professional, working environment.

  • PICK UP AND DELIVERY
  • RENTAL CARS
  • EARLY BIRD DROP-OFF
  • INSURANCE CLAIM ASSISTANCE

BEWARE OF INSURANCE COMPANY PRESSURE

Car repair shops say auto insurance companies are coercing them to use cheap parts and sometimes dangerous practices to fix vehicles involved in accidents.

Headlights held together by glue, dented rims and a new hood that's already coming apart are among the kinds of parts allegedly being pushed to go into cars as part of the repairs, according to some repair shops and attorneys general.

Owners say the insurance companies steer their policy holders toward body shops that follow their rules, providing a vital source of business. And they add, if a body shop refuses to make the suggested repairs because of quality issues, the insurers steer their clients elsewhere.
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WARRANTY

Backed by more than our work, we guarantee our repair as long as your own or lease your vehicle.

If you should ever have any concerns with your repairs down the road, we will give it our utmost attention so that you are satisfied.

Your car should look and perform the way it did before the accident. Even minor cosmetic damage should also be repaired at this time. Every little nick or chip can lead to rust damage later and will deduct from the value of your car.

After the repairs to your vehicle, we will give it a post repair inspection. We will thoroughly clean your vehicle inside and out. We confidently support all of our work with a Lifetime Warranty.